All Sales Final
At
Luna Mia Couture, every piece is thoughtfully selected and carefully processed to ensure the highest standards of quality and authenticity. Because of the nature of fine jewelry and our commitment to security and fraud prevention,
all sales are final.
We kindly ask that customers review their order details carefully before completing a purchase, as we are
unable to accept returns, exchanges, or offer refunds once an order has been placed.
Final Sale Policy
- All items sold by Luna Mia Couture are considered final sale, including off-the-shelf, custom, made-to-order, personalized, engraved, resized, lab-grown, and natural jewelry.
- Orders cannot be canceled, returned, or exchanged after payment is confirmed.
- Shipping and handling fees are non-refundable.
Quality Assurance & Order Processing
Each order goes through a thorough
verification and quality inspection process prior to shipment. This allows us to ensure product accuracy, authenticity, and secure payment processing.
Damaged or Incorrect Orders
In the rare event that your item arrives damaged or incorrect, please contact us
within 24 hours of delivery with supporting photos and your order information. Each request will be reviewed carefully and handled on a case-by-case basis.
